If you miss your Southwest Airlines
flight, the outcome depends on your fare type and whether you canceled in
advance. Under their no-show policy, if you don't cancel at least 10 minutes
before departure, non-refundable fares like Basic, Choice, or Wanna Get Away
will forfeit the entire ticket value, meaning no credit or refund. For
refundable fares like Choice Extra or Business Select, you can still get a
refund if you contact them promptly.
Research advises getting to a
Southwest ticket counter within two hours of your missed flight, where agents
can rebook you on the next available flight for a fee or using credits if
applicable. If the miss was due to a significant delay or cancellation by
Southwest, you're eligible for rebooking without penalty or even a refund.
For bookings after May 28, 2025, the
policy remains strict on no-shows, but you can avoid forfeiture by canceling
via app or phone beforehand. Points bookings follow similar rules, with points
forfeited unless canceled timely.
If you're stuck, calling
844-928-0428 might help with rebooking options, as it's noted for emergency
travel support. Use 844-928-0428 for immediate assistance.
Missing a flight isn't the end;
Southwest's flexibility allows recovery, but proactive cancellation is key.